Frequently Asked Questions

What types of football jerseys does KK Jersey sell?

KK Jersey lists club shirts, national team jerseys, retro football shirts, kids kits, current-season designs and 2026 World Cup jerseys. The exact versions and options available are shown on each product page.

How do I choose the correct size?

Open the size guide on the product page and compare the listed chest and length measurements with a shirt that already fits you. Fan, player, women and kids versions can fit differently. If you are between sizes or need help, contact support before ordering.

What is the difference between fan and player versions?

Fan versions usually have a more relaxed fit, while player versions are typically more fitted and may use different badge, logo or fabric construction. Always check the specifications on the individual product page because details vary by item.

Can I add a custom name and number?

If customization is offered, the product page will display the available name, number and patch options. Check spelling and number selection carefully. Customized products generally cannot be returned for a change of mind unless a confirmed production or quality issue occurred.

How long does delivery take?

Most published delivery estimates are approximately 8-15 business days after dispatch. This is an estimate rather than a guarantee. Destination, customs, carrier workload, weather and seasonal demand can affect delivery.

How do I track my order?

Use the order tracking page after tracking information has been issued. A newly created tracking number can take several days to show its first carrier scan.

Can one order arrive in more than one package?

Yes. Products may be dispatched separately because of preparation, availability or logistics. Separate packages can have different tracking numbers and delivery dates.

What should I do if my address is wrong?

Contact support immediately. We can only request a correction before the parcel is processed or dispatched. Customers are responsible for entering a complete and accurate delivery address at checkout.

What if my product is damaged, incorrect or missing?

Contact support within seven days of delivery and provide your order number, a clear description, photos of the product and photos of the parcel label. Do not discard packaging before the case has been reviewed.

Which payment methods are available?

The checkout page shows the methods available for the current order and market. These may include payment card, PayPal or another method supported by the store’s payment providers. Any applicable processing charge is displayed before payment confirmation.

How do I contact KK Jersey?

Email support@kkjersey.ru. For an existing order, include the order number and checkout email. Never send full card details by email.